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Information about cookies and their deactivation can be found in our Cookie Policy. By using our website, you agree to the use of cookies.

PRIVACY AND COOKIE NOTICE

This website (the "Site") and services (“the Services”) are operated and provided by Teva Pharmaceutical Hong Kong Limited ("Teva") and/or its affiliates. You can view a list of all the Teva affiliates at https://tevapharm.com/teva_worldwide/international_markets/. Teva is referred to in this privacy notice as “we”, “us” and “our.”

Scope of this Privacy Policy

Teva is committed to protecting the privacy, confidentiality and security of the personal information we hold by complying with the requirements of applicable data protection laws, including the Personal Data (Privacy) Ordinance (Cap. 486), with respect to the management of personal information. Teva is equally committed to ensuring that all its employees and agents uphold these obligations.

This privacy policy applies to personal data we collect through the Site or Services. It describes how we use your personal data and your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “How we store your information and your rights” section below.

Our Site may include links to other websites over which we have no control. Teva is not responsible for the privacy policies or practices of other websites. We may also link to other websites operated by Teva or Teva’s affiliated companies which operate under separate privacy policies. If you access these websites via our Site, you should review the privacy policies of those sites so you can understand how they collect, use and share your information.

Information we collect

We may collect personal data about you when you use our Site or use our Services. In most cases, you will provide this information yourself by choosing to send your details to us. Depending on the services you use we may collect the following information from you:

  • Name;
  • E-mail address;
  • Address;
  • Contact telephone number;
  • IP Address;
  • Web behavior (in aggregate); and
  • Content preferences, e.g. websites and event topics.

In addition, Teva may automatically collect information about the website that you visited before you came to our Site and any website you visit after leaving our Site. Teva also collects information on the parts of the Site you visit, the type of browser you use and the times you access the Site. However, this information is aggregated and is not used to identify you.

How we use your information

We process the personal data we collect for the following purposes:

With your consent to:

  • Provide you with information on Teva’s business activities, products or services;
  • Respond to your queries or other correspondence you have submitted through the Site; and
  • Place cookies and similar technologies, as described below under “Cookies and related tracking technologies”.
  • To allow us to pursue our legitimate business interests or comply with legal or regulatory requirements, in particular to:
  • Analyze the use of our Site in order to continuously improve content and measure performance
  • Optimize and tailor the use of our Site and our communication to you
  • To meet legal, regulatory, pharmacovigilance and compliance requirements, in particular to respond to requests for information from government authorities.

You can find more information regarding Teva's use of personal data by contacting Teva’s Data Protection Office at IL_Privacy.Tevail@teva.co.il.

Sharing your personal data

Teva may disclose your personal data to the following categories of recipients (in all cases, only when necessary to fulfil purposes mentioned above or in accordance with applicable law): 

  • our staff (including employees and external consultants), professional advisors and agents;
  • other functions and affiliated companies in the Teva group of companies worldwide, who provide IT support, IT hosting and other group services such as HR, Finance and other support;
  • third party service providers which process your personal data on behalf of Teva and who are bound by contractual obligations to keep your personal data confidential and appropriately secure, such as (i) hosting companies (hosting our online platforms), (ii) technology / marketing tool companies (helping us manage our customers and deliver messages), (iii) analytics companies (helping us improve the experience) and (iv) event companies (helping us manage events);
  • purchasers, or potential purchasers, of all or part of Teva's business (and their professional advisors); and
  • government authorities, regulatory agencies and law enforcement officials,

if required for the purposes specified above, if mandated by law, or if required for the legal protection of our legitimate interests in compliance with applicable laws.

Cookies and related tracking technologies

We use cookies and similar technologies such as web beacons to collect information about you and store your online preferences to enable us to give you a better experience of our Sites. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a Site. The Cookies are then "read" when you return to the Site: this is useful because it allows the Site to recognise your device. To find out more about cookies please visit www.allaboutcookies.org. Web beacons are electronic images (sometimes known as clear gifs) that allow us to count users who have visited these pages or read our emails. Web beacons collect information on web behaviour such as a cookie number, time and date of a page view, and a description of the page on which the web beacon resides.

Teva uses the following categories of cookies on the Site:

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details) cannot be provided, and the Site would be unable to function. The use of such cookies does not require your consent.

Category 2: Performance Cookies

These cookies collect information on how people use and interact with the Site. We use these cookies to help us understand how users arrive at the Site, browse or use the Site and highlight areas where we can improve such as navigation, user experience and marketing campaigns. Where these are used in emails we use them to understand whether an email was opened, clicked on or sent to spam, time stamps of the above actions, and what device was used. This helps us to understand your level of interest and engagement with the information we send to you. The data collected can be combined with other data we collect to improve how the Site works and the quality and relevance of the information we sent to email recipients. For example we use Google Analytics to better understand how users use the Site. If you don’t want Google Analytics to be used in your browser, you can install this Google add-on: https://tools.google.com/dlpage/gaoptout?hl=en_GB. For more information about the use of cookies by Google please see www.google.com/policies/privacy/partners.

Category 3: Functionality Cookies

These cookies remember choices you make (such as language choices). These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Site more tailored. 

Category 4: Social Media Cookies

These cookies are used when you share information using a social media sharing button or "like" button on our Site, or when you engage with our content on or through a social site such as Facebook, LinkedIn or Twitter. These cookies collect information about your social media interaction with the Site, such as whether or not you have an account with the social media site and whether you are logged into it when you interact with content on the Site. This information allows us to tailor and target our advertising and marketing activities.  Please see the "Third Parties" section below for more information on social media platforms placing cookies on our Sites.

Category 5: Email tracking

We will also collect information using  pixels and cookies and other tracking technologies, which give us an indication of the usefulness of the emails we send to you such as whether an email was opened, clicked on or sent to spam, time stamps of the above actions, and what device was used.

Pixels are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our site/email.

We may combine this information with your personal identifier to personalise our messaging to you through our sales reps, emails, mobile or web channels and evaluate the quality of our messaging to you, customer research and benchmarking.

If you would like to avoid web beacons all together in your emails, you may refer to your settings in your email reader program and disable the functionality that enables remote images to load and by refraining from clicking on links.

Third parties

Your use of the Site may result in some cookies being stored that are not controlled by us. This may occur when the part of the Site you are visiting makes use of a third party analytics or marketing automation/management tool or includes content displayed from a third party website, for example, LinkedIn or Facebook. You should review the privacy and cookie policies of these services to find out how these third parties use cookies and whether your cookie data will be transferred to a third country. A list of the third parties who place cookies on the Site can be found below:

Managing these technologies:

By using the Site without deleting or rejecting any cookie, you agree that Teva can place the cookie you have not deleted or rejected on your device. If you wish to withdraw your consent at any time, you will need to delete the relevant cookie.

If you want to delete cookies placed through your access and use of the Site, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. If you would like to avoid cookies (web beacons) in your emails, you may refer to your settings in your email reader program and disable the functionality that enables remote images to load and by refraining from clicking on links.

If you use a smart phone you can limit the use of the advertising identifier. 

Information on deleting or controlling cookies is also available at www.allaboutcookies.org. Please note that by deleting our cookies (or disabling future cookies) you may not be able to access certain areas or features of Sites.

How we store your information and your rights

We retain all the information we gather about your interactions with Teva. Your information will be retained for two years or as reasonably necessary for the purposes set out above, in accordance with applicable laws.The security and privacy of your personal data is very important to us. We have enacted commercially reasonable physical, technical, and administrative safeguards to secure your personal data that is collected and stored by us.  You should understand, however, that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure.

You may be entitled under applicable law to ask Teva for a copy of your information, to access it, to correct it, erase or restrict its processing, or to ask us to transfer some of this information to other organizations. You may also have rights to object to some processing. These rights may be limited in some situations – for example, where we can demonstrate we have a legal requirement to process your personal data.

In some cases, where you have consented to the processing of your data, you may withdraw such consent at any time.

We hope that we can satisfy any queries you may have about the way in which we process your personal data. If you have any concerns about how we process your personal data, for more information about your rights regarding your personal data in Teva, and to exercise any of your rights in relation to your personal data, please contact us at IL_Privacy.Tevail@teva.co.il.

However, if you have unresolved concerns you also have the right to complain to the data protection authority in the location in which you live, work or believe a data protection breach has occurred.

International transfers

Teva operates internationally and may transfer your personal information to regions outside Hong Kong, including to Israel and the United States, in accordance with applicable law and for the purpose of which your personal information was collected. Information on the relevant data transfer mechanism can be provided upon request to IL_Privacy.Tevail@teva.co.il.

Changes to this Privacy Notice

If our privacy policy changes in any way, Teva will place an updated version of the policy on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how Teva uses it and under what circumstances, if any, we will share it with other parties.

 

Effective: Nov 2020